Shipping & Return Policy
- All orders placed will be fulfilled in the order that they are received.
- All orders placed after 2pm EST will be fulfilled the following business day.
- All orders have a 24 to 48 hour handling time.
- All orders placed on Saturdays, Sundays, or Holidays will be fulfilled the next business day.
- We are not responsible for shipping delays due to inclement weather, or carrier error.
- We are not responsible for the costs incurred for return shipping.
- Orders in the shipping stage cannot be altered or cancelled.
- Orders that remain in an unpaid status for 72 hours or more will be automatically cancelled.
We Maintain a 30 day return policy for damaged or defective products unless otherwise noted. All returns require a Return Merchandise Authorization # (RMA#). Please see the RMA# Procedure below to aquire a RMA#.
- Items damaged due to misuse, or abuse are not covered by this return policy.
- Items must be returned in their original packaging with all parts, pieces, manuals, and documentation.
- Returns on non-defective, opened/used items are subject to a restocking fee of up to 25%. Items returned unused & unopened in their original packaging are not subject to a restocking fee.
- All returned items will be inspected by our staff who will make the final decision on all warranty/return claims.
- Shipping fees are non-refundable.
- Return Shipping Fees on Defective Merchandise will be refunded unless an exchange is taking place
To Obtain your RMA# please email email@example.com with your Name and Order Number.